Email Delivery Fails to My Domain from only One Sender Domain
A problem occurs in Microsoft Exchange 2007 when delivery from only one sender domain fails.
You may get one of these or both error messages,
Error I
   (reason: 550 5.7.1 Sender ID (PRA) Not Permitted)
Error II
554 5.0.0 Service unavailable
Apparently everything is running OK like,
- Email delivery is failed to all users of my domain
- Email communication between your domain and this domain was normal a few days back
- Sender Domain’s reputation is “Good” or “Neutral” as per “senderbase.org” records
- Sender Domain’s SPF records are properly entered
- EDGE Synchronization is working fine
- There are no event Logs on EDGE Transport Server
- Problem comes with only one sender domain
I have studied a lot about this issue and Microsoft does not give any reason of this problem, solution is however there, even on the technet.
Solution
1- Go to EDGE Transport server and create a new custom “Receive Connector”. Provide IP and FQDN of problematic domain in the connector settings.
2- All other security & configuration settings must be exactly as your default receive connector.
After a week or so disable this connector and examine email delivery from this domain. If there is no issue keep this receive connector disabled.
A problem occurs in Microsoft Exchange 2007 when delivery from only one sender domain fails.
You may get one of these or both error messages,
Error I
   (reason: 550 5.7.1 Sender ID (PRA) Not Permitted)
Error II
554 5.0.0 Service unavailable
Apparently everything is running OK like,
- Email delivery is failed to all users of my domain
- Email communication between your domain and this domain was normal a few days back
- Sender Domain’s reputation is “Good” or “Neutral” as per “senderbase.org” records
- Sender Domain’s SPF records are properly entered
- EDGE Synchronization is working fine
- There are no event Logs on EDGE Transport Server
- Problem comes with only one sender domain
I have studied a lot about this issue and Microsoft does not give any reason of this problem, solution is however there, even on the technet.
Solution
1- Go to EDGE Transport server and create a new custom “Receive Connector”. Provide IP and FQDN of problematic domain in the connector settings.
2- All other security & configuration settings must be exactly as your default receive connector.
After a week or so disable this connector and examine email delivery from this domain. If there is no issue keep this receive connector disabled.
Nice budy, it is very helpful for all exchange admins, thanks for your contribution.
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